top of page
Smiling Coworker

WE ARE HIRING!

Instructional Designer

As part of the learning solutions for this business channel we are looking for someone who can provide professional, effectively designed sales training programs and materials in addition to staying abreast of various training delivery techniques, business processes, products and systems across all functional areas. This will be done in accordance with management and functional leaders to gather information on business needs to design instructor led, web-based and e-learning training for our external sales partners including product updates, processes, and sales promotions. As a key resource to others, the Instructional Designer must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills, and the ability to always meet deadlines. This position will require a high degree of professionalism working with executive leaders and supporting large group presentations.  

You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
 
Primary Responsibilities:

  •     Design and development of both instructors led and online / web-based training materials for internal and external parties

  •     Conduct training needs analysis for three business channels (agent field, aggregators, and group) and develop training materials to help educate the appropriate audience, promote the product, and positively impact sales

  •     Manage ongoing evaluations and assessments to ensure accuracy and effectiveness of programs while recommending / implementing modifications as necessary

  •     Collaborate with SMEs to obtain training content; must be comfortable working with individuals from entry to executive level within the organization

  •     Build brand equity within the training materials and partner with other areas of business

 
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  Bachelor’s degree (or higher) in applicable field
  2+ years of experience in an instructional design role in a corporate environment
  A portfolio showing relevant work samples that includes actionable, results-driven learning solutions
  Experience designing and developing both instructor led and online learning programs and tools, experience with instructional design and formatting
  Proven technical skills with experience with PowerPoint (create & edit), Microsoft TEAMs or Zoom (Create and manage), Brainshark (Create, edit self-learning modules) or similar learning and development platforms

Preferred Qualifications:

  •     Instructional design certification or degree

  •     Demonstrated strong interpersonal, influence, collaboration and listening skills and drive for results individually and in a team setting

  •     Proven experience with online learning development tools (such as: Adobe Captivate, Articulate Suite, Storyline, Engage or equivalent)

  •     Eye for detail and consistency in style

  •     Demonstrated collaborative partnerships with peers, others in Learning Solutions, and with business partners

  •     Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

  •     Proven communication and presentation skills

​

This is a contractual pool position.


 
Senior Instructional Designer

As a Senior Online Learning Instructional Designer, you will be responsible to keep abreast of various design strategies, with emphasis in Online Learning. You will create original synchronous and asynchronous learning solutions in addition to converting existing instructor-led training programs to Online Learning programs.  The Online Learning Instructional Designer will apply innovative and creative strategies including but not limited to web-based tutorials, documented procedures, audio and video vignettes, and simulations using various technology tools. In this role, you may act as a project manager over smaller efforts or be part of a design team with focus on larger efforts that may include a dedicated project manager. You will also be responsible for leading larger scale design efforts, leading multiple designers toward a common design project goal.

Primary Responsibilities:

  •     Applies a systems approach to curriculum design, re-design and development.

  •     Participates in the planning, development, and evaluation of learning programs from new hire training materials supporting ongoing learning and professional development of our operations’ learner audiences.

  •     Creates or converts existing instructor-led curriculum into an online learning format.

  •     Define learning objectives.

  •     Assume a lead role with multiple designers working on common design-related goal/projects.

  •     Be a mentor to other Instructional Designers.

  •     Accept responsibilities as needed in defining process and standards.

  •     Builds collaborative partnerships with peers, others in Learning Solutions and with business partners.

  •     Builds strategic roadmap for larger scale projects and forecasting on design capabilities.


Required Qualifications:

  •     Graduate Degree (or higher) in applicable field

  •     5+ years of experience designing and developing engaging, effective online learning programs and tools, both synchronous and asynchronous, using current and successful strategies while applying a systematic approach to instructional design and development.

  • Project Management certification

  • Proven leadership abilities in a virtual environment


Preferred Qualifications:

  •     Doctoral degree in applicable field of instructional design and technology preferred. 

  •     10+ years of experience in conducting learning analysis.

  •     Experience with Adobe Captivate, Articulate Suite, Storyline, Engage or equivalent online learning development tools.

  •     Knowledge of principles of adult learning and needs assessment techniques.

  •     Experience with incorporating multiple media elements in to learning programs including audio, video, animation, simulation, and self-developed graphics.


Soft Skills:

  •     Strong analytical skills, attention to detail, problem-solving and fact-based decision making abilities.

  •     Proficient computer skills including Microsoft Word and PowerPoint.  Intermediate skills with Microsoft Excel and Visio.

  •     Strong time management, planning skills.

  •     Experience in project management, planning skills and working on multiple projects at a time.

  •     Group facilitation and presentation skills.

  •     Generally work is self-directed and not prescribed.  Works with less structured, more complex issues.

  •     Serves as a resource to others.

  •     Can work through ambiguity.

  •     Ability to produce quality results using rapid development models and tools.

  •     Experience in leading design projects in which multiple designers contribute.

 

This is a contractual pool position.

Graphic Designer

Positions in this function are responsible for creation and production of graphics, layout, and computer-based artwork for assigned internal and/or external communications. May assist in estimating production costs and overseeing work done by external vendors.

Primary Responsibilities:

  •     Possess basic knowledge of theories, practices and procedures in a function or skill

  •     Perform routine or structured work

  •     Respond to routine or standard requests

  •     Use existing procedures and facts to solve routine problems or conduct routine analyses

  •     Depend on others for instruction, guidance or direction


Please be able to provide a digital portfolio with your application.

In this role, you will….

  •     Drive conceptual development and establishment of visual design, as required

  •     Create communications/marketing materials, in alignment with defined communications strategies and goals (e.g., fliers, brochures direct mail, web, banner ads, videos, promotional collateral, event materials, PowerPoint)

  •     Adhere to applicable internal and external communications standards established for the business (e.g., branding standards/guidelines, internal style guides, naming conventions)

  •     Adapt communications/marketing materials to meet the needs of the specific internal or external message/audience/channel (e.g., translating complex concepts into simplified graphics, ensuring demographic/cultural relevance and sensitivity)

  •     Support the production process and technical implementation of communications/ marketing materials

  •     Collaborate with applicable internal and external partners to design/develop communications/marketing materials (e.g., vendors, internal stakeholders)

  •     Present proposed communications/marketing concepts and approaches for review/approval by applicable internal/external stakeholders and make appropriate changes as needed

  •     Publish/distribute communications/marketing materials as needed, and ensure/oversee proper implementation (e.g., email, video, web sites, digital signage)

  •     Develop/utilize/maintain standard communication templates that can be customized for specific audiences, messaging needs, etc.

  •     Manage/maintain marketing/communications assets/materials as needed (e.g., based on revised design requirements, review cycles, archiving processes)

  •     Revise/update communications assets/materials based on new/established communications requirements and guidelines, and follow the re-approval process as needed

 

This is a contractual pool position.

​

TO APPLY, PLEASE EMAIL COVER LETTER, RESUME, UNOFFICIAL TRANSCRIPTS, WORK SAMPLES (IF STATED), AND CONTACT INFORMATION FOR THREE PROFESSIONAL REFERENCES TO info@cowtowndesigns.com.

​

​

​

 

bottom of page